Mercedes-Benz

Important information from 3 Point Motors

3 Point Motors Business Update

As a valued 3 Point Motors customer your health and safety are our top priority during this time.

In addition to changes already implemented in recent months to protect our Customers & Staff we now have an active COVID Safe Plan in place to meet the current Stage 4 Restrictions for the Metropolitan Melbourne area.

However, whilst managing the situation in accordance with both State & Federal Governments requirements and advice we have had to make the following adjustments to our business across our 3 Locations:

· Sales Departments - All our Sales Departments are closed On-Site. Our Online Showrooms are Open and are Sales Team are working remotely to assist with any Enquiries & Sales.

Online Sales Details Here

All our Retail Sales Showrooms across Fairfield, Kew and Epping are closed from Thursday 6th August.
Importantly, our online showroom remains open and our staff are ready now via phone and our online channels during this period to assist with your enquiries and to secure any of our vehicles. 
Make the most of our fantastic online shopping experience during this time of social distancing to explore New or Certified Pre-Owned vehicles right from the comfort of your own home. 
With contactless online "Click and Collect" processes in place, we are still able to help you subject to meeting the Stage 4 Government Restrictions. 
Our showroom will open on Monday 14th September 2020 (unless advised otherwise by the Victorian Government).


· Aftersales Departments – Our Service Departments at Fairfield & Epping will remain open for Essential Maintenance, Emergency Repairs & Essential Services. 

Routine maintenance (including Log Book Servicing) is now permitted as a standalone service for safety purposes only.

View Service Department Changes

Monday: 8am - 4pm 
Tuesday: 8am - 4pm
Wednesday: 8am - 4pm
Thursday: 8am - 4pm
Friday: 8am - 4pm
Saturday: Closed
If your vehicle is due for routine maintenance (including Log Book Servicing), required essential maintenance or repairs, the service department at both or Fairfield & Epping Dealerships are open for your Mercedes-Benz.
Service is by appointment only and via contactless pick-up and delivery.

View Parts Department Changes

Monday: 8am - 4pm
Tuesday: 8am - 4pm
Wednesday: 8am - 4pm
Thursday: 8am - 4pm
Friday: 8am - 4pm
Saturday: Closed
Parts are only available via phone orders and our team will arrange for contactless payment and arrange delivery to you. We will not accept orders over the counter or pick-up from the dealership.


Our staff who are still onsite in these departments are exercising the strict hygiene regulations provided by the Victorian and Australian Government and all staff have completed a 'COVID-19 Safety At Work' course to ensure our workplace remains healthy and safe for both customers and staff.

We will continue to update our website and Facebook page should there be any further changes to our business.

We're still here for you. Please don't hesitate to reach out and contact us with any questions you may have on 9849 7777 or email enquiry@3point.com.au 

Thank you for your continued loyalty, patience and understanding during these unprecedented times. 

Stay safe.

From the team at 3 Point Motors