Financial services provider
Mercedes-Benz Bank AG
Siemensstrasse 7
70469 Stuttgart
Phone: 0711 2574-0
Fax: 0711 2574-8005
E-mail: kundenservice@mercedes-benz-bank.com
Represented by the Board of Management:
Benedikt Schell (Chairman), Andreas Berndt, Ilka Fürstenberger, Andree Ohmstedt, Marc Voss-Stadler
Chairman of the Supervisory Board: Peter Zieringer
Commercial Register at Stuttgart District Court HRB No.: 22 937
VAT ID: DE-811 120 989
Bank details: Commerzbank AG, Stuttgart
IBAN: DE22600800000960028000
BIC: DRESDEFF600
Responsible supervisory authorities:
Federal Financial Supervisory Authority
Graurheindorfer Straße 108
53117 Bonn
and
Marie-Curie-Straße 24-28
60439 Frankfurt a.M.
and
Europäische Zentralbank
Sonnemannstraße 20
60314 Frankfurt a.M.
Insurance Broker Register (www.vermittlerregister.info): Register no. D-HIEM-XM7SI-10
Permission according to Section 34d Sec. 1 GewO (insurance agent),
Supervisory authority: IHK Stuttgart, Jägerstr. 30, 70174 Stuttgart, www.ihk-stuttgart.de
Member of the Stuttgart Chamber of Industry and Commerce, Jägerstr. 30, 70174 Stuttgart
Professional title:
Insurance agent with permission according to Section 34d Sec. 1 GewO; Federal Republic of Germany
Professional regulations:
- Section 34d Trade Regulation Act
- Sections 59 - 68 VVG
- VersVermV
The professional regulations can be viewed and accessed
via the homepage www.gesetze-im-internet.de operated by
the Federal Ministry of Justice and by juris GmbH.
Other companies advertising on this page:
Mercedes-Benz Leasing GmbH
Siemensstrasse 7
70469 Stuttgart
Tel.no.: 0711 2574-0
Fax: 0711 2574-8005
Email: kundenservice@mercedes-benz-bank.com
_____________________________________________________
Contact:
Service telephone for private customers: Leasing/Financing/Insurance
Tel.no.: 0681 96595010
Fax: 0681 96595015
Service telephone for commercial customers: Leasing/Financing/Insurance
Tel.no.: 030 868755755
Fax: 030 868755756
Monday-Friday: 8.00-18.00 hrs
Provider Mercedes-Benz Van Rental
Mercedes-Benz Vans Mobility GmbH
Rungestrasse 22 -24
10179 Berlin
Germany
Tel.no.: +49 800 826 736 825
Email: kundenservice-vanrental@daimler.com
Mercedes-Benz Vans Mobility GmbH
Registered office and registry court: Berlin, Amtsgericht Charlottenburg
HRB-Nr.: 179904 B
Management: Stefan Sonntag, Agnieszka Kühn
VAT ID No.: DE 309 382 419
Copyright.
All rights reserved. All text, images, graphics, audio/video and animation files and their arrangements are protected by copyright and other legislation for the protection of intellectual property. They must not be used for commercial purposes, nor copied or modified for use on other websites. Some internet pages also contain material the copyright to which is held by the parties that provided it.
Trademarks.
Unless otherwise indicated, all the brands displayed on the Internet site are subject to the trademark rights of the Daimler Group, this applies especially to the model names and all logotypes and emblems of the company
Cautions regarding forward-looking statements.
This website contains forward-looking statements about our current assessment of future events. The words "anticipate", "assume", "believe", "estimate", "expect", "intend", "may", "plan,“ "project“, "should“ and similar expressions identify forward-looking statements. These statements are subject to a number of risks and uncertainties.
Some examples for this are
- an unfavourable development of the global economic situation, especially a decline in demand in our most important sales markets,
- a deterioration in our refinancing options on the credit and financial markets,
- unavoidable events of force majeure, such as natural disasters, acts of terrorism, political unrest, armed conflicts, industrial accidents and their consequential effects on our sales, purchasing, production or financing activities,
- changes in exchange rates and customs regulations,
- a change in consumer behaviour towards smaller and less profitable vehicles or a possible loss of acceptance of our products and services with the consequence of an impairment in the enforcement of prices and in the utilisation of production capacities,
- price increases for fuels and raw materials,
- interruptions in production due to material bottlenecks, staff strikes or supplier insolvencies,
- a decline in the resale prices of used vehicles,
- the successful implementation of cost reduction and efficiency improvement measures,
- the business prospects of the companies in which we hold significant shares,
- the successful implementation of strategic cooperations and joint ventures,
- the changes in laws, regulations and official directives, especially insofar as they affect vehicle emissions, fuel consumption and safety,
- as well as the conclusion of ongoing official investigations or investigations initiated by authorities and the outcome of pending or threatening future legal proceedings
- and other risks and imponderables, some of which are described in the current annual report under the heading "Risk and Opportunity Report".
If any of these uncertainties or contingencies materialise, or if the assumptions underlying any of the forward-looking statements prove incorrect, then actual results may be materially different from those expressed or implied by such statements.
We neither intend nor assume any obligation to update forward-looking statements on an ongoing basis, as these are based solely on the circumstances on the date of publication.
Liability.
The information and descriptions on these pages do not represent any kind of assurance or guarantee either expressed or implied. In particular they do not represent any implied assurance or guarantee concerning the condition, the merchantability, adequacy for a particular purpose or non-infringement of laws and patents.
Our Internet site contains links to external sites which are not under the control of Daimler. Please note, therefore, that we are not responsible for the contents of any linked site. Consequently, neither are we able to guarantee that the information provided on the external website is up-to-date, correct, complete or of the required integrity. In view of this, we hereby disassociate ourselves from all contents of these websites. This declaration applies to all links to external pages on our website and the contents thereof.
Notice pursuant to Section 36 Consumer Dispute Settlement Act (VSBG)
We will not participate in any dispute resolution proceedings before a consumer arbitration board within the meaning of the German Consumer Dispute Resolution Act (VSBG) and are not obliged to do so.
Information on online dispute resolution
The EU Commission has created an internet platform for the online settlement of disputes (so-called "ODR platform"). The OS platform serves as a point of contact for out-of-court dispute settlement with regard to contractual obligations arising from online purchase agreements. You can access the ODR platform at the following link:
>https://ec.europa.eu/consumers/odr
Modern slavery statement.
<Retailer must enter own modern slavery statement here, if required>
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3 Point Motors privacy policy.
3 Point Motors (“We”, “Us”, “Our”) respects your personal information and share your concerns regarding data protection. We aim at all times to comply with the Privacy Act 1988 (Cth) as amended from time to time.
What personal information does 3 Point Motors collect?
The type of personal information we collect depends on the nature of your dealings with us which is made clear at the time the information is collected.
We collect information reasonably necessary for or directly related to one or more of our functions or activities. The types of personal information we collect includes but is not limited to your:
- name;
- gender;
- occupation and employment details;
- contact details;address details;
- registration and driver’s licence details;
- credit card and bank account details;
- other financial information;
- current and past vehicle information and details;
- cookies and website tracking;
- location through anti-theft vehicle tracking technology in loan and demonstrator vehicles;
- voice and image;
- educational qualifications and resume;
- personal interests;
- email address/s.
How does 3 Point Motors collect your personal information?
We will collect information directly from an individual wherever possible. If this is not possible, we will take reasonable steps to ensure that the individual is made aware that the information being collected is outlined in the collection statement.
If the information we request for the provision of products or services is not provided to us, then this may affect our ability to provide those products or services to you.
Wherever possible we take steps to ensure that we collect personal information by lawful means, and obtain your personal information in various ways including but not limited to:
- when you contact us directly;
- via the telephone;
- when you visit one of our dealer locations in person;
- when you order a product or service from us;
- when you service or repair your vehicle with us;
- when you are loaned a vehicle from us;
- when you undertake a test drive with us;
- via our websites;via social media;from publicly available sources;
- from 3rd party service providers;
- from the Vicroads authority where required;
- from government bodies, enforcement & regulatory authorities;
- when you apply to work with us;
- from when you attend our events;
- and from our competitions or promotions you have participated in.
- questionnaires;
- and through loan applications.
How does 3 Point Motors use personal information?
We collect personal information to provide you with the best possible products and services that we have to offer, to create a more personalised experience for you, and comply with our legal, regulatory, industry or workplace requirements.
Generally, the purpose for which 3 Point Motors collects personal information will be apparent from the way in which we collect it or will be disclosed at the time of collection.
More specific purposes include but are not limited to: any purpose you have consent to;
- for the purpose of selling you a new or used motor vehicle;
- responding to enquiries/complaints;providing support;
- fulfilling and processing orders and administering accounts;
- roadside assistance, vehicle warranty, product issues, service measures and recalls;
- marketing, event and promotional activities;
- market research;
- administration;recruitment purposes;
- registration of security interests on the personal property securities register;
- checking your details against sanctions lists;
- to comply with industry, legal and regulatory requirements;
- to offer you new products and services that we believe may interest you;
- to complete an application for the provision of finance &/or insurance cover;
- providing after-sales services for your vehicle including warranty servicing;
- selling you spare parts or accessories.
If at any time the purpose for which we are collecting your personal information is unclear, please raise your concerns with the person you are dealing with or contact us using the contact details below.
Disclosure of Information
3 Point Motors may disclose your personal information to other organisations that provide us with various services. These may include but are not limited to:
- those that you have consented we disclose your personal information to;
- contracted service providers;
- as required by an enforcement authority, regulator, law, court or tribunal vehicle manufacturers:
- Finance providers;
- Parts & Service Providers;
- Marketing companies & event organisers;
- I.T. providers;contractors & Agents;
- Professional partners including lawyers;
- Printing companies & mail houses;and business analysts. 3 Point Motors does not ordinarily disclose your personal information overseas where may be circumstances where we need to disclose your personal information to a third party and this third party may disclose your personal information overseas.
As 3 point Motors is a franchised Dealer of Mercedes-Benz Australia Pacific and the Daimler Group of companies, your personal information may be transferred, accessed and/or stored in various countries within Asia, Africa, Europe and other parts of Australasia in the ordinary course of Mercedes-Benz Australia Pacific’s business and the business of its service providers.
Please view the privacy policy of Mercedes-Benz Australia Pacific and the Daimler Group below for more information on this.
View MBAuP Privacy Policy
Other Information Uses and Disclosures
3 Point Motors may use information relating to your visit to our website, or information you provide to us for market research purposes in order to continually improve the product and services that we deliver to you.
3 Point Motors does not sell personal information provided by you to any other organisations, we may form relationships with other organisations from time to time with the specific purpose of presenting you with special offers or competitions relevant to your preferences.
3 Point Motors uses all reasonable measures to ensure that any personal information collected, is not compromised and is kept safe from misuse, loss, unauthorised access, modification and disclosure to unauthorised 3rd Parties.
If at any stage you no longer wish to receive communications from 3 Point Motors, please let us know.
Correction of information we hold about you
We also encourage you to actively engage with us and let us know when your details change or if your personal information needs correction or updating via our contact information provided below.
Complaints and General enquiries
If you are not happy with the way we have handled your personal information or believe that we have breached the Privacy Act or APPs then please contact us and we will try our best to resolve the matter with you. For security reasons, we request that complaints, requests for access to or correction of personal information or any enquiries or questions concerning privacy matters be put in writing and either e-mailed or posted to:
Customer Relations Officer
3 Point Motors
484 Heidelberg Road
Fairfield, Victoria
Australia 3078
By phone: 1300 376 468
By email: privacy@3point.com.au
We may also require documentary proof of your identity depending on your request. For information about privacy generally, or if your concerns are not resolved to your satisfaction, please contact the Office of the Australian Information Commissioner at www.oaic.gov.au or on 1300 363 992.
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